Water Quality Report

Redesign of the annual Consumer Confidence Report

A major feature of the 1996 Safe Drinking Water Act Amendments, consumer confidence reports (CCRs), provide information about source water, treatment and the results of required water quality monitoring at some 53,000 community water systems nationwide. CCRs must be issued by July 1 every year.

The City of Gainesville's Water Quality Report was very text heavy and not at all reader friendly to non-chemists. Our primary goal was to make the annual findings understandable to the average person. In addition, it was time for a newer, updated look that incorporates the new City of Gainesville branding.

Awards & Accolades

Gainesville Water Resources has been selected to receive the 2022 GAWP CCR Award, Large Surface Water (>10,000 population served) category. Congratulations on this deserved recognition!

Georgia Association of Water Professionals,
Oct. 12, 2022

Amazing! Never have we received such a glowing review from the state.

—Kristen, Department of Water Resources, May 13, 2022

Before & After | 2020 layout vs. 2021 layout

Notable Differences

2020 Report

The previous table and explanation page were extremely text heavy and intimidating. 

Also, the download file is extremely large.

2021 Report

The new layout places the table first and merges several categories.

It is clear from the large green check boxes that all tests meet the EPA Standard.

The terms to know are much more apparent and easy to understand.

A smaller, web-friendly version created for download.

Supply, Treatment & Distribution Map

We replaced the almost full page of text on the cover with a map of sources and facilities and a "Your Water by the Numbers" table. Providing this data and information using graphic visualization should increase understanding and retention of information for water and sewer customers. 

Awards & Conservation Section

We also included a new Awards section to give the Department of Water Resources a pat on the back and to remind residents what a great provider they have.

In addition, the conservation information about protection, involvement and the toilet rebate program are highlighted.